Learn Essential Safety Skills
Utilize The Mandt System to Enhance Your Training
Ensuring Safety in Human Services
Helpful, Essential Training for Your Team
The Mandt System supports human services professionals by focusing on building relationships and training staff to quickly adapt to unpredictable situations and behavior to create a safer environment for them and those under their care.
Affordable and Efficient
Time and money are precious for any institution. That’s why the Mandt System programs are created to be cost-effective and efficient, without any unexpected expenses.
The Mandt System has been helping human services professionals create safer working environments for themselves, the people they serve, and their communities for the last 48 years. We provide in-person training by instructors with first-hand experience working in day services, residential care facilities, and various other human services organizations. With practice-based methods and a proven record of success in human services facilities across the country, your staff is in caring, qualified, and reliable hands.
Experts in Human Services Safety
Human services workers provide a benefit to their communities and deserve to feel safe at their place of employment. The Mandt System supports people, not just their behaviors™, to create a safer workplace for providers, clients, and their families by teaching essential relationship-building skills as well as how to de-escalate and prevent crisis with dignity and respect. Become Mandt System certified to help prevent violence and maintain the safety of your team and those under their care.
Manage Challenging Behavior with Dignity and Respect
Talk With Us
Speak with one of our experts who will create a customized training plan based on the individual needs of your staff.
At The Mandt System, we understand how important it is for human services workers, the people in their care, and their families to all feel safe in their environments. But when unpredictable or challenging situations arise, our human instincts can sometimes make a mess of things. That’s why we’ve spent nearly 50 years teaching crisis prevention and de-escalation techniques that help build the relationships between human services professionals and those they serve. Our approach supports people, not just their behaviors™. Support your staff and patients to say, “In this place, and with these people, I feel safe.” Speak with a Mandt Specialist today.
Build Relationships, Prevent Crisis
Your human services team is essential and so is their safety. Prepare them for challenging situations by giving them the training they need to succeed. Contact a Mandt Specialist today.
Get Mandt System Certified
How The Mandt System Works
The concepts and training of The Mandt System go beyond borders. However, no matter where we are, our mission stays the same: putting people first and supporting others—not just their behaviors.
Supporting Human Services Around the World
“I’m privileged to be part of the Mandt family as an Instructor for the hospital organization I belong to. We’ve embraced this program for 3 ½ years now and I’ve seen the staff change in how they manage themselves and how they respond to their coworkers and patients.
Not only is our culture improving in our workplace, but staff have shared how they’ve experienced a healthier personal life! What a gift!”
—Christine M.
“I LOVE the Mandt system. In life it can be difficult to find philosophies that match your soul but The Mandt system is just that for me! It helps facilitate relationships that are healthy and safe for both yourself and the people you are supporting. I have been an instructor of The Mandt System for 8 years. I have seen firsthand a tremendous difference in myself and my ability to support the lives of those whom I get the privilege to serve. As if all of that is not enough, using this system has given me confidence to properly handle difficult situations, myself, and my family. ”
—Danielle W.
“As a Complex PTSD survivor I was dubious and frankly downright worried about taking part in physical de-escaltion training. Now certified, I can unequivocally say that any human service worker needs this training—especially those workers wielding weapons. We cannot heal others when we react and escalate situations. We cannot expect our clients to follow reasonable courses of action when we as professionals fail so miserably in that regard. I was totally impressed with this approach, not only as a survivor but also as a therapist. Get the training! It is one step to a better future for all of us!”
—Nanaymie G.
Hear from
Our Clients
If you’re interested in finding a class near you, click here.
Essential Skills for Positive Relationships
The Mandt System training program is based on Trauma-Informed and Positive Behavior Intervention and Supports principles. It emphasizes the importance of providing emotional, psychological, and physical safety for everyone.
A Proven Record of Success
In a Pennsylvania State Hospital System, The Mandt System was implemented in 2013 and found that instances of physical restraint decreased from 2.62 uses per 1,000 to just 2.02 in 2020.
Train Instructors in The Mandt System
Schedule an onsite instructor class or send your instructors to one of our public classes so they can become de-escalation and crisis management professionals.
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Adopt Our Approach
Put your Mandt training to use to create a safer, healthier workplace and increase your team’s confidence.
Hear from Our Clients
“The Mandt System® falls in line with the programming of the detention center… We utilize the positive relationship building, conflict resolution, and communication with all of our staff. The Mandt System® has 100% support from Linn County Juvenile Detention and Diversion Services. The trainers are extremely knowledgeable. They are constantly reassessing material and restraint holds to make them as safe as possible.”
—Dawn Schott, Linn County Juvenile Detention and Diversion Services, Cedar Rapids, IA
“I believe in The Mandt System® and I brag about how well it works in our department here at Bexar County Juvenile Detention Center. Thank you, I had a great time in training.”
—Randy Barela, Bexar County Juvenile Probation Department, San Antonio, TX
“The Mandt System has been instrumental in supporting our organization’s mission—with respect, we provide opportunities for growth and development.”
—Adam Power, Assistant Director Haley Street Adult Services, North Sydney, NS, Canada